Privacy Policy for Datalyzer

Effective Date: July 4, 2025

At Datalyzer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our WhatsApp-based Shopify data analytics service.

1. Information We Collect

Personal Information:

• Name and contact information
• Email address
• Payment information (processed securely through Stripe)
• WhatsApp phone number
• Shopify store information and credentials

Non-Personal Information:

• Web cookies and usage analytics
• Device information and browser type
• Usage patterns and interaction data

2. WhatsApp Integration and Data Usage

Our service integrates with WhatsApp to provide you with Shopify data analytics through chat. Here's how we handle WhatsApp-related data:

WhatsApp Data Collection:

• Your WhatsApp phone number for service delivery
• Chat messages related to Shopify data queries
• Analytics queries and responses
• Service usage patterns and preferences

WhatsApp Data Processing:

• We process your Shopify data queries through WhatsApp
• Chat history is stored securely for service improvement
• We use WhatsApp Business API for secure communication
• Your WhatsApp messages are encrypted in transit and at rest

WhatsApp Privacy Commitments:

• We do not share your WhatsApp conversations with third parties
• Your chat data is used solely for providing our analytics service
• You can request deletion of your WhatsApp chat history
• We comply with WhatsApp's Business Terms of Service

3. Customer Data Protection

Important: We want to be absolutely clear about how we handle your customers' data:

Store Owner-Only Interaction:

• Only you (the store owner) interact with Datalyzer via WhatsApp
• Your customers never receive messages from Datalyzer
• Your customers never have any direct interaction with our service
• We do not have access to your customers' contact information

No End-Customer PII Collection:

• We never collect, store, or redistribute any end-customer personal information
• We do not process individual customer names, emails, phone numbers, or addresses
• We only analyze aggregated business data from your Shopify store
• Your customers' privacy is completely protected

Data Analysis Scope:

• We analyze business metrics like sales, revenue, product performance
• We do not access or process individual customer records
• All analytics are based on aggregated, anonymized data
• Your customers' personal information remains in your Shopify store only

4. Purpose of Data Collection

We collect and process your data for the following purposes:

• Providing Shopify data analytics through WhatsApp
• Processing payments and managing subscriptions
• Improving our service and user experience
• Customer support and communication
• Legal compliance and security

5. Data Sharing and Third Parties

We are committed to protecting your privacy:

• We do not sell, trade, or rent your personal information
• We may share data with trusted service providers (Stripe, WhatsApp, Shopify) for service delivery
• All third-party integrations comply with strict data protection standards
• We may disclose information if required by law or to protect our rights

6. Data Security

We implement robust security measures to protect your data:

• End-to-end encryption for all communications
• Secure data storage with industry-standard protocols
• Regular security audits and updates
• Access controls and authentication measures
• Compliance with GDPR and other data protection regulations

7. Your Rights

You have the following rights regarding your personal data:

• Access your personal data and request copies
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing
• Request data portability
• Lodge complaints with supervisory authorities

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure that all international data transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through our website. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: